16 Dec 2022
Services
Thailand’s food delivery market is expected to see a slowdown due to increased economic activity and lifestyle changes that are seeing many more consumers return to dine-in and takeaway options. KResearch projects that market value of food delivery business going forward will be static or drop when compared to the high base of 2022 due to numerous factors such as less-frequent use of food delivery service. As reflected by survey results, from the beginning of 2022 until the present, more than 37 percent of respondents reduced their frequency of service use in line with the further easing of COVID-19 curbs. Basic foods and fast foods remain preferable among consumers. Meanwhile, foods and beverages that have seen a decrease in online orders were drinks and bakery products, as consumers can enjoy convenient purchases when returning to work at the office. Average price per order tends to be stable or higher as costs of raw materials and energy prices are rising, possibly resulting in an increase in food price per item and service charge on average.... Read more
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16 Nov 2022
KResearch views that market value of B2C e-commerce in 2022-2023 will grow at a slower pace after reaching double-digit growth during COVID-19. In 2023, the market is expected to expand at around 4-6 percent – the lowest when compared to its average growth of 26 percent per year over the past three years. The number of new e-commerce users is likely to be stable following the sharp increase during the pandemic. Plus, consumer purchasing power is limited and pressured by higher costs of living and product prices.... Read more
22 Jun 2022
Food delivery business set to face more challenges from sagging demand and high energy costs after COVID-19 has eased (Current Issue No.3326)... Read more
16 Apr 2020
Continuous technological development and the increasingly prominent role of smart phones in consumers’ daily lives have impelled businesses across the service industry to elevate their services to meet consumers’ demands in a prompt, anytime-anywhere manner, through multiple platforms whether they are provided through websites or smartphone applications. These types of services are called on-demand services. Examples of such services that have seen a rise in popularity include food delivery, ride-hailing platforms and on-demand entertainment platforms.... Read more
30 Mar 2020
Retail and restaurant businesses will continue to face challenges ahead as steady increases in the number of COVID-19 infections in Thailand have prompted the government to introduce a number of measures, including a temporary closure of certain venues and declaration of a state of emergency, to curb the spread of the virus. Such measures have inevitably hurt the business sector, in particular retail stores and restaurants because their services are primarily offered at premises. ... Read more
8 Nov 2019
Over the past five years, Thai companies offering road transport services have faced fiercer competition due to an expansion of international logistics giants in Thailand. In the past, these international logistics giants used to focus on serving export oriented industrial manufacturers. Recently, they have expanded to domestic freight transportation. Moreover, these international logistics firms use digital technology to enhance their logistics management to gain a comparative advantage over Thai companies. Their presence has inevitably affected the local carriers.... Read more